Privacy Policy

Last updated: 2025-02-28

This Privacy Policy describes how SilkName ("we," "our," or "the service") collects, uses, and protects information when you use our web-based AI name generator. We are committed to transparency and to handling your data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

1. Information We Collect

We collect only the information necessary to operate the service and prevent abuse.

• Usage and technical data: When you visit or use SilkName, we may automatically collect your IP address, browser type and version, device type, referring URL, and general usage data (e.g., pages visited, actions taken). This data is used for quota enforcement (e.g., limiting free usage per IP or device), security, and improving the service.
• Input you provide: When you generate a name, you may enter text such as your preferred name, interests, or preferences. This data is processed to generate name suggestions and is not used to identify you personally.
• Payment-related data: If you make a purchase, payment is processed by PayPal. We do not store your full payment card details. We may receive and retain transaction identifiers and limited billing-related information from PayPal as needed for support and accounting.
• Communications: If you contact us (e.g., via email), we keep copies of those communications and any information you choose to provide.

We do not require you to create an account or log in to use the free tier of the service. We do not knowingly collect sensitive categories of personal data (e.g., health, race, political opinions).

2. How We Use Information

• To provide, operate, and maintain the AI name generation service.
• To enforce usage limits (e.g., free quota based on IP or cookie).
• To process payments and prevent fraud.
• To respond to your inquiries and provide support.
• To analyze usage patterns and improve our service and user experience.
• To comply with legal obligations and protect our rights and the security of the service.

We do not sell your personal information. We do not use your data for advertising or to build profiles for purposes unrelated to the service.

3. Cookies and Tracking

We use cookies and similar technologies for essential and functional purposes.

• Strictly necessary: Cookies required for the service to work (e.g., session or security-related cookies, quota or preference storage).
• Functional: Cookies that remember your choices (e.g., language or display preferences) or help enforce usage limits so that the free tier works fairly.
• Analytics: We may use analytics tools that set cookies or similar identifiers to understand how the site is used (e.g., page views, general traffic). Where required by law, we obtain consent before using non-essential analytics or marketing cookies.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect quota recognition or site functionality.

4. Third-Party Services

We rely on the following categories of third parties. Each has its own privacy practices; we encourage you to review their policies.

• Payment processing — PayPal: Payments are processed by PayPal. PayPal collects and processes payment data in accordance with its own privacy policy. We receive only information necessary to complete the transaction and provide support (e.g., transaction ID, payer email if provided by PayPal).
• Hosting and infrastructure: The service is hosted on third-party cloud infrastructure. These providers process traffic and system data (including IP addresses and logs) to deliver and secure the service. Data may be stored or processed in regions where the provider operates data centers.
• Analytics: We may use analytics services to understand usage and performance. These services may collect identifiers and usage data; we configure them to minimize personal data and to comply with applicable consent requirements.
• AI / processing: Name generation may be powered by third-party AI or API services. The text you submit for name generation may be sent to these providers solely for processing and is subject to their respective privacy and data processing terms.

5. Data Retention

We retain your information only as long as necessary for the purposes described in this policy or as required by law.

• Usage and technical data (e.g., IP, logs): typically for a limited period needed for security, abuse prevention, and analytics, after which it is deleted or anonymized.
• Input you provide for name generation: only as long as needed to fulfill the request; we may retain anonymized or aggregated data for improvement.
• Payment and support records: as long as needed for accounting, dispute resolution, and legal compliance.
• Communications: for as long as needed to respond and resolve issues.

You may request deletion of your personal data as described in the "User Rights" section below; we will honor such requests where required by law.

6. User Rights (including GDPR and CCPA)

Depending on where you live, you may have the following rights. We will not discriminate against you for exercising them.

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to legal exceptions (e.g., where we must retain data for legal obligations).
• Restriction and portability: In certain jurisdictions (e.g., under GDPR), you may have the right to restrict processing or to receive your data in a portable format.
• Objection and withdrawal of consent: Where we rely on consent, you may withdraw it at any time. You may also object to certain processing where applicable by law.
• Complaint: You have the right to lodge a complaint with a supervisory authority in your country or state (e.g., a data protection authority in the EU, or the California Attorney General in relation to CCPA).

How to exercise your rights: Send a clear request to [email protected]. We will respond within the timeframes required by applicable law (e.g., 30 days under CCPA, one month under GDPR, subject to any permitted extension). We may need to verify your identity before fulfilling certain requests.

CCPA: California residents may have additional rights, including the right to know what personal information is collected, the right to delete, and the right to opt out of the "sale" or "sharing" of personal information. We do not sell personal information as defined under CCPA. To exercise CCPA rights, contact us at the email above.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Use of encryption in transit (e.g., HTTPS) for data transmitted between your device and our servers.
• Secure configuration of hosting and infrastructure, including access controls and monitoring.
• Limiting access to personal data to what is necessary for operating the service.
• Working with providers that commit to security and compliance standards appropriate to their role.

No method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to responding to incidents and improving our practices. If we become aware of a breach that is likely to affect your rights, we will notify you and relevant authorities as required by law.

8. Children's Privacy

SilkName is not directed at children under the age of 16 (or the higher age required in your jurisdiction for consent to data processing). We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected]. We will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the service, or legal requirements. We will post the updated policy on this page and update the "Last updated" date. For material changes that affect how we use your personal data, we may provide additional notice (e.g., a notice on the service or an email where we have your contact details) as required by applicable law.

Your continued use of SilkName after the effective date of the revised policy constitutes acceptance of the updated terms. We encourage you to review this page periodically.

10. Contact Information

For any questions about this Privacy Policy, your personal data, or to exercise your rights, please contact us:

• Email: [email protected]

We will respond to legitimate requests as promptly as possible and in any event within the timeframes required by applicable law. SilkName is operated by an individual developer; there is no physical office. All communications are handled electronically.

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